Passenger Processing Systems

Even as the number of passengers expands exponentially each year, ARINC’s network and engineering expertise lets airports avoid passenger delays while reducing security risks.

ARINC's i MUSE™ passenger processing systems streamline the ticketing, check-in, and boarding of passengers, eliminating many of the problems that can lead to passenger delays. At the same time, these common-use systems enhance security.

The system is a multi-user network that allows airlines and vital support organizations to share important information in real time. Every transaction—from ticketing and baggage handling, to rental car and hotel reservations—can be processed over the common network, eliminating communications barriers.

Our passenger Identity Management System (IdMS) tracks passenger movement and automatically identifies passengers through biometric techniques at existing "walk-through" security systems. It can even track specially profiled passengers internationally. In addition, advanced passenger information, such as passport data, can be entered automatically using document readers.

Our AirVUE™ web-enabled information manager for airports allows passengers to view real-time flight information from any location using their PDAs, cell phones, or any Internet connection. And they can receive automatic flight updates wherever they are—at the terminal, at home, or in between.

ARINC's BagMatch System uses radio frequency identification of baggage tags to track baggage and quickly locate and return lost bags—a big passenger issue. The system also matches every bag with a flying passenger—a big security issue.

ARINC also helps airlines minimize passenger fraud with our Revenue Protection Virtual
Community service. Through a password-protected web site, fraud-protection personnel can ask questions, send fraud alerts, and share information worldwide. Our Universal Air Travel Plan also provides fast, easy access to more than 200,000 records for the 170-plus airlines that accept the Air Travel Plan credit card.

Wherever there are passengers at an airport, you'll find ARINC solutions helping them along—safely and securely.