ARINC Delivers New Check-in Systems for Singapore Changi Airport

Singapore—ARINC Incorporated today announced it has completed a major installation of its advanced common-use passenger check-in and baggage message distribution technologies for Singapore Changi Airport, one of the world’s best airports.

The massive IT project at Singapore Changi Airport includes some 500 new common-use check-in and boarding gate workstations covering all three main terminals, including the huge new Terminal 3 which recently opened. ARINC replaced all the common-use check-in and boarding equipment at Terminals 1 and 2 with the latest technology for enhanced operational efficiency and improved passenger handling.

The installation includes ARINC’s industry-leading i MUSE^TM common-use check-in system and BagLink^TM baggage message distribution technology. ARINC’s Asia Pacific Division completed the work in just six months with a successful cutover in March.

“The speed with which we completed this large-scale project demonstrates ARINC’s commitment to service excellence in the region,” stated Randy Pizzi, ARINC Vice President & Managing Director, Asia Pacific. “I’m also pleased to say the transition was a complete success, thanks to the close partnerships we enjoy with our airport customers, airlines and ground handling companies.”

ARINC's industry-leading Multi-User System Environment (MUSE^®) technology allows airlines to share check-in desks and departure gates by using common workstations. This maximizes airport operational efficiency and lowers overall costs. With ARINC’s iMUSE solution, airlines enjoy browser-based support for both IP and legacy type host systems, and airline staff can make use of either desktop workstations or handheld terminals.

ARINC BagLink is an intelligent message distribution system that collects baggage-routing messages from multiple airline hosts and distributes them to sortation and other airport systems, enabling proper direction of bags to aircraft without delay.

Having accumulated over 250 awards, Singapore Changi Airport is recognized as one of the world’s best airports. With 80 airlines serving more than 180 cities in over 50 countries, Changi Airport has established itself as a major aviation hub in the Asia Pacific region. It has an annual handling capacity of more than 70 million passengers. For more information, visit the web site at www.changiairport.com.

ARINC Incorporated, a portfolio company of The Carlyle Group, provides communications, engineering and integration solutions for commercial, defense and government customers worldwide. Headquartered in Annapolis, Maryland with regional headquarters in London and Singapore, ARINC is ISO 9001certified. 

Release: 08-57

Brand Management & Communications
corpcomm@arinc.com
+1 410.266.4652