American and American Eagle Now Using ARINC's OpCenterSM Service as Host BackupMay 2, 2006Annapolis, Maryland—In an innovative use of new technology to ensure high reliability of passenger services, American Airlines has chosen ARINC’s web-based OpCenterSM system to serve as a backup to its own flight operations host computer. ARINC’s hosted OpCenter service will ensure both American Airlines and American Eagle flight operations have secure global message capability at all times to maintain their flight schedules without interruption. The backup OpCenter installation is already live, and it has been configured to provide all the critical core messaging functions the two airlines require. “American Airlines is a world leader in many ways, and innovations like this one are a major reason,” stated ARINC Marketing Director Russ Matthias. “Once more, American is showing the industry new ways to improve operations using ARINC technology. We are delighted to provide this valuable new service for a long-time customer.” “Enhancing our reliability is very important today, as airlines compete with ever-tighter schedules and aim for greater efficiency,” stated Captain Al Madar, American’s Managing Director of SOC. “ARINC’s web-based OpCenter is a simple and effective tool that provides an optimal backup solution for us.” OpCenter replaces privately-maintained electronic mail servers and other costly airline systems with a secure global message service hosted by ARINC. The hosted service is monitored and maintained 24x7 at the same mission-critical ARINC network hub that carries millions of vital air/ground messages per day. Using OpCenter, airline personnel can exchange messages with aircraft, Air Traffic Service Providers, and remote operations. Ground personnel can interrogate avionics in flight, and data link messages can be reformatted automatically to fit existing airline systems. American and American Eagle will have multicast message capability to notify all aircraft in case of a host system impairment, and OpCenter will continue to send critical airline data to other systems, with simultaneous access for multiple users. American Airlines is the world's largest airline. American, American Eagle and the AmericanConnection® regional airlines serve more than 240 cities in over 40 countries with more than 3,900 daily flights. The combined network fleet numbers more than 1,000 aircraft. American Airlines is a founding member of the oneworld Alliance, which brings together some of the leading names in the airline business, enabling them to offer their customers more services and benefits than any one airline could provide on its own. Members of oneworld Alliance serve more than 600 destinations in over 135 countries and territories. For more information, visit the web site at www.aa.com. ARINC Incorporated is the world leader in transportation communications and systems engineering. The company develops and operates communications and information processing systems and provides systems engineering and integration solutions to five key industries: airports, aviation, defense, government, and surface transportation. Founded to provide reliable and efficient radio communications for the airlines, ARINC is headquartered in Annapolis, Maryland, and operates key regional offices in London and Singapore, with over 3,200 employees worldwide. ARINC is ISO 9001:2000 certified. Release: 06-50 Corporate Communications |
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